Telynt Support
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Practical guidance for users, reviewers and administrators.
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Find your way around the workspace and understand the evidence behind an insight.
Open guidance ↗Meetings & sources
Review transcripts, speaker labels, source context and document versions.
Open guidance ↗Findings & corrections
Review an interpretation, challenge a finding and follow its supporting evidence.
Open guidance ↗Accounts & permissions
Understand who can access information and how responsibilities are assigned.
Open guidance ↗Sources & integrations
Inspect connections, processing state and ingestion issues.
Open guidance ↗Personal development
Work with recommendations, practice plans and your own progress.
Open guidance ↗Common questions
A little context goes a long way.
Why can’t I see a meeting or document?
Source permissions, organizational scope and purpose-specific access determine what is visible. Check the selected period and project, then ask your organization administrator to review access to the underlying source.
Read the related guide →How do I correct a transcript or a speaker?
Open Audio & Transcript, locate the passage and use the correction controls. Review the affected findings before saving. Telynt preserves the source version and the history of the correction.
Read the related guide →What if a finding is wrong?
Open its evidence and surrounding context. Use the review controls to correct, challenge or dismiss the finding with a reason. Related work retains the review history.
Read the related guide →Why do indicators change after a source update?
New evidence, source corrections and changed permissions can alter the available support for an interpretation. Check the refresh time, active filters and finding history.
Read the related guide →Who can see my development recommendations?
My Development is a private professional-development area. Access follows the organization’s purpose-specific policies; recommendations do not form a public ranking of employees.
Read the related guide →For administrators
Follow an issue to its source.
Use connection health, processing history and audit records to investigate what changed. Keep the relevant source, timestamp and review context together when coordinating with your support team.
Audit & security guidance →