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Decisions, Commitments, Actions, and Follow-Up

Decisions & Commitments

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Navigation: Work → Decisions & Commitments
Primary audience: users permitted to view or manage decisions, proposals, acceptances, commitments, and open questions

Purpose

Decisions & Commitments is the cross-source register of selected courses of action and obligations. It shows ownership, due dates, acceptance, evidence, completeness, contradictions, and supersession across meetings and business records.

Scope controls and indicators

Record Type selects Decision, Proposal, Commitment, Acceptance, or Open Question. State filters Open, Proposed, Conditional, Accepted, Completed, Rejected, Superseded, or other states. Owner filters accountability. Due limits dates.

Open Commitments shows obligations not yet fulfilled. Pending Acceptance counts records awaiting an authorized response. Incomplete Records identifies missing owner, date, state, or evidence. Superseded shows records replaced by a newer valid decision.

Register

Each row provides statement, type, state, owner or committing party, due or accepted date, linked objects, source, evidence, and latest activity. Selecting a record opens its full history.

Potential contradiction

The comparison panel shows incompatible statements, sources, dates, authority, and possible effects. Users resolve the contradiction by obtaining or selecting authoritative evidence; the system does not silently discard either record.

Supporting analysis

Record completeness reports owner, date, acceptance state, and evidence-link coverage. Upcoming commitments shows near-term obligations. Decision controls provides contradiction resolution, acceptance requests, and completion of incomplete records.

Actions

  • Create or edit a record.
  • Request or record acceptance.
  • Assign an owner and due date.
  • Link evidence and affected objects.
  • Mark fulfilled with outcome evidence.
  • Supersede a record by linking the replacing decision.
  • Resolve contradictions or reopen completed commitments.

Review pending acceptance and incomplete high-impact records first. Verify the exact statement and authority. Resolve contradictions before relying on a decision for planning or customer communication. Preserve superseded records for history.

Actions, Meeting Decisions & Actions, Acceptances, and Scope Changes.