Product Help and Contextual Guidance
Product Help and Contextual Guidance
On this page
Help catalog, contextual assistance, product tours, release guidance, and documentation search. This package has its own data model, workflows and interface contributions. Its documentation applies wherever the package is installed, not only to one industry solution.
Overview
Package: BND-HELP · Type: Business capability · Documentation: 1.0
Marketplace listing · Technical reference
This package owns no additional agent. It reuses U04 from BND-SEARCH and does not duplicate the agent or grant broader retrieval rights.
User guide
- Open contextual help from the current screen and verify its package and documentation version.
- Follow the task guide or search permitted documentation through the shared search capability.
- Use release guidance to understand a changed workflow and its owner package.
Screens owned by this package
- Help —
SCR-HLP-01.
Contributions to other screens
Contributions are resolved through the package's declared interfaces and dependencies. A package does not take ownership of another package's screen.
Configuration
| Setting | Purpose and behavior |
|---|---|
| Documentation sources | Register package manuals and versioned help topics. |
| Context binding | Map screen and command identifiers to relevant articles. |
| Visibility | Respect installed capabilities, roles and restricted documentation. |
Configuration changes are versioned overlays. Preview the changed permissions, schemas, workflow bindings and interface contributions in Development; qualify them in Testing and Staging before authorized Production promotion. A business administrator configures permitted solution settings; platform deployment authority is separate.
Technical reference
The implementation reference identifies DM-HELP, WFP-HELP-PUBLISHING, 0 owned agents, interface contributions, policies and evaluation profiles. Shared platform services execute these definitions; they do not hard-code this package's business meaning.
Compatibility and dependencies
- Core Platform and Application Shell —
BND-CORE. - Evidence Search Assistant —
BND-SEARCH.
Other compatible packages can consume its declared capabilities without changing ownership.
Dependencies declare compatible ranges; the installation resolver records exact signed versions and digests in the environment lock. This documentation's version is not an installed-package version. Before updating or removing the package, inspect dependent workflows, records, interface slots and retained artifacts. Never delete referenced evidence or silently remove a required capability.
Extensions and enrichment
Add localized articles, contextual topics and tours with stable screen bindings.
Extensions declare their own package identity, dependencies, provided capabilities and evaluation evidence. They preserve the publisher's original package and are qualified with the complete resolved composition. See the developer extension guide.
Versions and upgrades
The documentation describes the current 1.x solution composition and the package's declared capabilities. The exact installed package, model, prompt and schema versions are shown in the environment lock and run provenance; no historical release sequence is implied.
- Compare release manifests, permission changes and migrations against the current lock.
- Test package behavior and affected dependent workflows with representative, authorized evidence.
- Promote the signed release after approval and record the resulting lock.
- Roll back only when schema/data compatibility and retained artifacts permit it. Irreversible migrations require a tested recovery or forward-fix plan; completed external actions require compensation, not a software rollback.
Used in solutions
Technology Consulting & Delivery includes this package as mandatory. That activation rule belongs to this solution; it does not make every business capability mandatory for every Telynt deployment.