Relationship and Trust Intelligence

Concerns, disagreements, escalations, follow-through, corrective action, recovery, and trends. This package has its own data model, workflows and interface contributions. Its documentation applies wherever the package is installed, not only to one industry solution.

Overview

Package: BND-RELATIONSHIP · Type: Business capability · Documentation: 1.0

Marketplace listing · Technical reference

The package does not read hidden emotions or intentions. A relationship trend remains an evidence-supported interpretation with visible coverage and uncertainty.

User guide

1. Review observable concerns, disagreements and escalations with their surrounding context.
2. Compare account trends and identify unresolved follow-through or recurring concerns.
3. Link corrective actions to later customer evidence and assess whether recovery is supported.

Screens owned by this package

• Relationship & Trust — Overview — SCR-REL-01.
• Relationship & Trust — Accounts — SCR-REL-02.
• Relationship & Trust — Observed Signals — SCR-REL-03.
• Relationship & Trust — Corrective Actions — SCR-REL-04.
• Relationship & Trust — Trends — SCR-REL-05.

Contributions to other screens

• Overview — owned by BND-OVERVIEW; this package contributes analysis or interface content.
• Meeting — Findings — owned by BND-FINDINGS; this package contributes analysis or interface content.
• Meeting — Context — owned by BND-EVIDENCE; this package contributes analysis or interface content.
• Findings — Watching — owned by BND-FINDINGS; this package contributes analysis or interface content.
• Commercial Intelligence — Overview — owned by BND-COMMERCIAL; this package contributes analysis or interface content.
• Commercial Intelligence — Opportunities — owned by BND-COMMERCIAL; this package contributes analysis or interface content.
• Commercial Intelligence — Accounts — owned by BND-COMMERCIAL; this package contributes analysis or interface content.
• Commercial Intelligence — Stakeholders — owned by BND-COMMERCIAL; this package contributes analysis or interface content.
• Commercial Intelligence — Buying Signals — owned by BND-COMMERCIAL; this package contributes analysis or interface content.
• Commercial Intelligence — Objections — owned by BND-COMMERCIAL; this package contributes analysis or interface content.
• Commercial Intelligence — Forecast — owned by BND-COMMERCIAL; this package contributes analysis or interface content.
• Project Execution — Portfolio — owned by BND-PROJECT; this package contributes analysis or interface content.
• Project Execution — Projects — owned by BND-PROJECT; this package contributes analysis or interface content.
• Project Execution — Risks & Issues — owned by BND-PROJECT; this package contributes analysis or interface content.

Configuration

Configuration changes are versioned overlays. Preview the changed permissions, schemas, workflow bindings and interface contributions in Development; qualify them in Testing and Staging before authorized Production promotion. A business administrator configures permitted solution settings; platform deployment authority is separate.

Technical reference

The implementation reference identifies DM-RELATIONSHIP, WFP-RELATIONSHIP-TRUST, 1 owned agent, interface contributions, policies and evaluation profiles. Shared platform services execute these definitions; they do not hard-code this package's business meaning.

Compatibility and dependencies

• Sources, Integrations, and Evidence Foundation — BND-EVIDENCE.
• Finding Lifecycle, Evidence Assurance, and Review — BND-FINDINGS.
• Decisions, Commitments, Actions, and Follow-Up — BND-WORK.

Other compatible packages can consume its declared capabilities without changing ownership.

Dependencies declare compatible ranges; the installation resolver records exact signed versions and digests in the environment lock. This documentation's version is not an installed-package version. Before updating or removing the package, inspect dependent workflows, records, interface slots and retained artifacts. Never delete referenced evidence or silently remove a required capability.

Extensions and enrichment

Add relationship playbooks and recovery indicators based on observable statements and follow-through.

Extensions declare their own package identity, dependencies, provided capabilities and evaluation evidence. They preserve the publisher's original package and are qualified with the complete resolved composition. See the developer extension guide.

Versions and upgrades

The documentation describes the current 1.x solution composition and the package's declared capabilities. The exact installed package, model, prompt and schema versions are shown in the environment lock and run provenance; no historical release sequence is implied.

1. Compare release manifests, permission changes and migrations against the current lock.
2. Test package behavior and affected dependent workflows with representative, authorized evidence.
3. Promote the signed release after approval and record the resulting lock.
4. Roll back only when schema/data compatibility and retained artifacts permit it. Irreversible migrations require a tested recovery or forward-fix plan; completed external actions require compensation, not a software rollback.

Used in solutions

Technology Consulting & Delivery includes this package as default active. That activation rule belongs to this solution; it does not make every business capability mandatory for every Telynt deployment.